FREQUENTLY ASKED QUESTIONS

Below are answers to frequently asked questions that will let you understand more about gel nails and our brand.

For further enquiries, please feel free to contact us at e.p.beauty2024@gmail.com

Questions about Semi-Cured Gel Nails

What are E&P Beauty nail strips made of?

Our products are semi-cured gel nail strips, which are all made of real gel.

What are semi-cured gel nail strips?

They are flexible and wearable nail strips made of real liquid gel and cured by 60% to fit most nail shapes and sizes.

What is the first step before applying the nail strips?

Before applying the nail strips, you should remove cuticles, wash your hands with soap and water and let it dry. You should also avoid using hand cream or cuticle oil before applying. You may consider using an alcohol pad to remove any dirt or grease. The best condition for applying is to keep your nail clean, completely dry and warm.

How long do the nail strips last?

Up to 14 days or even longer. To extend the duration of the nail strips, have your nails cleaned properly and cured for at least 60 seconds under the LED UV Lamp.

What happen if I don’t cured my nail under UV light? What happen if I cure less than or more than 60 seconds?

If not cured under UV light, the gel is not completely harden, which will be teared off easily. Cure less than 60 seconds may have the same problem. Therefore, we recommend to cure at least 60 seconds to ensure a complete hardening of the gel.

How do I apply and remove the gel nail strips? Any tutorial regarding this?

Yes, we have tutorial regarding this. Please refer to the How To Page for the clear steps.

Are the nail strips toxin-free? Will they damage my natural nails after applying?

Yes, the nail strips are toxin-free and long-lasting. It will not damage your natural nails. Please follow the complete guidelines for applying and removing the nail strips.

What is the suitable age group for wearing our gel nail strips?

Our gel nail strips are designed for all age group, so as to let everyone enjoys the beauty of lives. For children aged under 12, please be careful when using tools to trim the gel nail strips.

How should I store the gel nail strips?

It is recommended to store the gel nail strips in a dark, cool and dry environment to avoid it expose to sunlight, which will cause hardening of the gel nail strips.

Are the nail strips cruelty free?

Yes, all E&P Beauty gel nail strips are cruelty free, we do not test on animals at any stage of product development.

Questions about E&P Beauty, Shipment & Orders

When will my order arrive?

Normally, they can arrive within 10 days upon order. We will try to get your orders delivered as soon as possible. However, the exact arrival time depends on your location and the real time logistic issue. You can find details in Shipping Policy.

What should I do if I need to ask for refund or return my products?

Please kindly contact us through email at e.p.beauty2024@gmail.com. You can find details in Returns & Exchanges as well.

Where are the gel nail strips made?

Our products are made in Asia, values in high quality, premium and safe.

When will the next promotional sales begin?

Very soon! You can receive the latest updates by signing up with you email address and following our social networking account.

What if I have more questions or review upon E&P Beauty products or service?

Please feel free to contact us at e.p.beauty2024@gmail.com. We value every customer’s opinion!